Managed Networks / Remote Monitoring and Operation Services
Management of network and security systems which are becoming increasingly critical for our customers requires proactive approaches. These critical systems that provide all business data of our customers should be continuously and centrally monitored and necessary actions should be taken as soon as possible.
However, installation of required infrastructures for central management and the employment of related staff can create high costs for our customers. Thanks to Network and Security Monitoring Center / (Network System and Security Management Center) included in Biltam, we can actualize 7/24 remote monitoring and operation of systems related to our customers with lower costs.
With this service, we can respond immediately to every need of the network by managing our customers' network effectively whether or not they have Information Technology Department and ensure business flow to continue without interruption.
Standard works of this service are as follows;
Firstly, customer-specific 7x24 active Network Operation Center is established. This center created by our team consisting of support engineers and technicians who are expert and experienced at network systems manages the system for 7 days and 24 hours
Network is managed by being monitored by the center continuously. Controlling the status of the devices which make up the network simultaneously, statistical information collected from the devices are reported within certain time intervals.
Problems that occur on the network are detected priorly and overcome in a short time. Thus, workflow continues without interruption.
By carrying out performans measurement of the network, system is ensured to run with the required performance.
Software updates are carried out on time from a single center.
Network Services General Overview:
24x7 Help desk & Operational Infrastructure
Policy management and support
Installations, transport and replacement
Firewall, anti-virus and network security
All main vendors and full-acredited consultants